FAQs
1. What types of products do you offer?
At Fido’s Bistro, we offer a carefully curated selection of premium pet supplies designed with your furry friend’s comfort, safety, and happiness in mind. Our collection includes stylish furniture, innovative training tools, pet accessories, grooming essentials, cozy bedding, and more. Each product is chosen for its quality and functionality, ensuring your pet enjoys the very best.
2. Do you ship internationally?
Yes, we offer international shipping! Shipping rates and delivery times vary depending on your location. You’ll find all the details at checkout.
3. How long does shipping take?
For domestic orders, shipping typically takes 3–7 business days. International shipping times vary by location and usually take 7–14 business days. We’ll send you a tracking number once your order ships!
4. What is your return policy?
We want you and your pet to love your purchase! If you’re not satisfied, we offer a hassle-free return policy within 30 days of purchase. Products must be unused and in their original packaging. Visit our Returns & Exchanges page for more details.
5. Are your products safe for pets?
Absolutely! At Fido’s Bistro, safety and quality are our top priorities. We partner with trusted brands and artisans to ensure all our products meet the highest safety and comfort standards for your pets.
6. How can I track my order?
Once your order ships, we’ll send you an email with a tracking number. Use this number to track your order through our shipping partner’s website.
7. Do you offer any discounts or promotions?
Yes! Sign up for our newsletter to stay updated on exclusive promotions, new arrivals, and special discounts for our community.
8. Can I contact you for personalized recommendations?
Of course! Our team is happy to help you find the perfect products for your pet. Reach out to us through our Contact Us page or email us Info@FidosBistro.com
9. What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment options for your convenience.
10. How do I get in touch with customer service?
You can reach us via email Info@FidosBistro.com or through the Contact Us form on our website.